SHOPPING INFORMATION

Delivery charges for orders from the Online Shop?

Please use our freight calculator which is available in the shopping cart.

How long will delivery take?

Delivery normally takes 3-5 working days but if you have special requirements please call or e-mail us.

What exactly happens after ordering?

You will receive an order confirmation immediately, then we will notify you by e-mail or text when you can expect you delivery.  NB Large items ship by courier and smaller items such as fixings will be delivered by Royal Mail.

Do I receive an invoice for my order?

You will receive and invoice receipt upon order.

PAYMENT INFORMATION

When the order payment is taken of my bank account?

Payment is taken immediately through our secure payment system.

What is wishlist?

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Can I change or cancel my order?

If you need to cancel or amend your order please contact us at the earliest opportunity.

What is "package tracking" in my orders?

This is only available with some couriers and enables you to track your shipment.